I do programming in my spare time, so I know this is very much possible and would remove so much toxicity in the game.
If I use the excuse that it will never happen because they are focusing on OWL then what is the point of the forums? If you make it available it will be used which will result in people being AFK for a while to type a message which in a lot of cases will just math toxic.
If communication is so important then just get in voice chat. I believe they are focusing on those two things coz they are the most prominent things atm plus i am forums to talk with people and see their opinions about current stuff.
MrFriendly: would remove so much toxicity in the game. Chaat Why do I need to talk with the enemy team? Being able to save which option I want is a feature that should to be in the game.
Not going to work on console, though. The only way I see this working is if they restrict it to pre and post game.
This is a trick i do better than standing still and typing.